– Pam S.
BIG FAT THANK YOU TO: Pam Parsons, Caleen Swack-Mason and Liz Pato. They all did a fantastic job managing a difficult situation with Rusty and his family. Liz and Pam especially went above and beyond the call of duty staying with Rusty at the hospital and Liz staying on the phone with Pam. Caleen did a superb job of thinking first of the resident and not letting the family dissuade her from her transfer to hospital.
You are so great in your role and as a working RN. I really appreciate the patience and kindness that I observe provided by you towards my Mom and Joe. It can be stressful to live so far away, but knowing you are leading the staff to provide consistent and safe medication delivery makes me rest easier. You do an outstanding job. Thank you very much Liz for all that you do. I am deeply appreciative!
“My sincere thanks to you and your staff for the care you provided to my family these past two year. I am very grateful.”